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FAQ's

FAQ's

How long does it take for the drawing?

This depends on how busy we are but our team of artists work tirelessly to get your hand drawn toon to you within 3-7 days!

 

How is the portrait sent?

The portraits are digital so they will be emailed to you as soon as they are ready. From there you can print them on to mugs, t-shirts for family reunions, and wherever your imagination takes you!

 

What if I am not happy with my portrait?

We aim to create every portrait to the best of our abilities for our customers but if we miss anything at all, just let us know and we will do as many revisions until you are satisfied!

 

What can I have as my background?

Whatever you like! Just let us know and we will make it happen.

 

Do pets count as a character?

Yes, unfortunately, they do.

 

Can I do whatever I want with my portrait?

Yes absolutely. This is the reason we prefer digital delivery so that our customers are not restricted to any one item. You can frame a picture, make t-shirts, print on coffee mugs, pillow cases, etc, The sky is the limit.

 

Can you work from more than one photo?

Yes, the more photos the better our design team will be able to draw you. Just give us a detailed description of how you want the photo and leave the rest up to us. 

 

What quality should the photo I send to you be?

Send the best quality available. You can have some far pictures and some close up face pictures and our design team will do the rest.

  

I have a large group I need doing?

No problem, just send us an email to info@springfieldtoons.com and we will do the rest.